Norwood Healthcare

460 Washington Street, Norwood, MA 02062 · (787) 444-8383
For profit - Limited Liability company · 170 certified beds

Norwood Healthcare has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2026, found 17 citations, 2 for actual harm or immediate jeopardy (the Massachusetts average is 6.8). It was fined 5 times in the last three years, $110,264 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on February 9, 2026 found 17 citations. What an inspection citation means

• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.February 9, 2026 · F0656 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 9, 2026 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Have a plan that describes the process for conducting QAPI and QAA activities.February 9, 2026 · F0865 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.February 9, 2026 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFebruary 9, 2026 · F0868 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.February 9, 2026 · F0944 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Honor the resident's right to organize and participate in resident/family groups in the facility.February 9, 2026 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.February 9, 2026 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure services provided by the nursing facility meet professional standards of quality.February 9, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Assist a resident in gaining access to vision and hearing services.February 9, 2026 · F0685 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Implement a program that monitors antibiotic use.February 9, 2026 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Allow resident to participate in the development and implementation of his or her person-centered plan of care.February 9, 2026 · F0553 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.February 9, 2026 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.February 9, 2026 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.February 9, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.February 9, 2026 · F0628 · Level of harm: Potential for minimal harm · Residents affected: Some
• Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.February 9, 2026 · F0805 · Level of harm: Potential for minimal harm · Residents affected: Some

Complaint inspections, last three years

Inspections after complaints found 10 citations.

• Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.May 5, 2026 · F0777 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure services provided by the nursing facility meet professional standards of quality.November 17, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.February 11, 2025 · F0559 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.February 11, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.February 11, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.February 11, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 9, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 9, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 11, 2023 · F0656 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 11, 2023 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few

Fines and payment denials

• Fine of $8,281February 9, 2026
• Fine of $15,330February 9, 2026
• Fine of $56,789October 30, 2024
• Fine of $16,071May 9, 2024
• Fine of $13,793October 11, 2023

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home