Charlwell House Health and Rehabilitation
305 Walpole Street, Norwood, MA 02062 · (781) 762-7700
For profit - Limited Liability company · 124 certified beds
Charlwell House Health and Rehabilitation has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 13 citations (the Massachusetts average is 6.8). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 30, 2025 found 13 citations. What an inspection citation means
- Ensure services provided by the nursing facility meet professional standards of quality.May 30, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.May 30, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 30, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.May 30, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.May 30, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedMay 30, 2025 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 30, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.May 30, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 30, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.May 30, 2025 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.May 30, 2025 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.May 30, 2025 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or get specialized rehabilitative services as required for a resident.May 30, 2025 · F0825 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 1 citation.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.August 13, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.36 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.66 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 0.63 | 0.95 | 0.86 |
| Nurse aides | 2.06 | 2.25 | 2.32 |
| Total nursing staff turnover | 27% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 124 |
| Average residents per day | 75.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- The Ellis Nursing Home Norwood · ★★★★★ 5 out of 5 stars
- Victoria Haven Nursing Facility Norwood · ★★★★★ 2 out of 5 stars
- Norwood Healthcare Norwood · ★★★★★ 1 out of 5 stars
- Alliance Health at Braintree Braintree · ★★★★★ 5 out of 5 stars
- John Scott House Nursing & Rehabilitation Center Braintree · ★★★★★ 5 out of 5 stars
Compare every nursing home in Norwood, MA · Nursing homes in Massachusetts
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Data from Medicare (CMS), updated October 2026, from Charlwell House Health and Rehabilitation on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.