Care Haven Center
2720 Charles Town Road, Martinsburg, WV 25401 · (304) 263-0933
For profit - Corporation · 68 certified beds
Care Haven Center has a 5-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 6 citations (the West Virginia average is 11.7). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 5 out of 5 stars · Much above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 21, 2026 found 6 citations. What an inspection citation means
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.January 21, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.January 21, 2026 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.January 21, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.January 21, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.January 21, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.January 21, 2026 · F0808 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.January 21, 2026 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.January 21, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.September 6, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.September 6, 2024 · F0809 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | West Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.07 | 3.67 | 3.86 |
| Registered nurses (RN) | 0.80 | 0.73 | 0.69 |
| Licensed practical nurses (LPN) | 0.49 | 0.90 | 0.86 |
| Nurse aides | 1.78 | 2.04 | 2.32 |
| Total nursing staff turnover | 42.9% | 44.1% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 68 |
| Average residents per day | 66.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Martinsburg Healthcare Center Martinsburg · ★★★★★ 4 out of 5 stars
- War Memorial Hospital Berkeley Springs · ★★★★★ 5 out of 5 stars
- Berkeley Springs Healthcare Center Berkeley Springs · ★★★★★ 4 out of 5 stars
- Willow Tree Healthcare Center Charles Town · ★★★★★ 3 out of 5 stars
- Shenandoah Center Charles Town · ★★★★★ 2 out of 5 stars
Compare every nursing home in Martinsburg, WV · Nursing homes in West Virginia · Home health agencies in Martinsburg, WV
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Data from Medicare (CMS), updated October 2026, from Care Haven Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.