Williams Bay Health Services
146 Clover St, Williams Bay, WI 53191 · (262) 245-6400
For profit - Corporation · 50 certified beds
Williams Bay Health Services has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2026, found 27 citations, 2 for actual harm or immediate jeopardy (the Wisconsin average is 9.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 3, 2026 found 27 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.June 3, 2026 · F0686 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 3, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 3, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.June 3, 2026 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide behavior health training consistent with the requirements and as determined by a facility assessment.June 3, 2026 · F0949 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.June 3, 2026 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.June 3, 2026 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.June 3, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement policies and procedures for flu and pneumonia vaccinations.June 3, 2026 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.June 3, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep residents' personal and medical records private and confidential.June 3, 2026 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.June 3, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.June 3, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.June 3, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 3, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.June 3, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 3, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.June 3, 2026 · F0691 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care or services that was trauma informed and/or culturally competent.June 3, 2026 · F0699 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.June 3, 2026 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.June 3, 2026 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.June 3, 2026 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.June 3, 2026 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.June 3, 2026 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.June 3, 2026 · F0944 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.June 3, 2026 · F0947 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.June 3, 2026 · F0575 · Level of harm: Potential for minimal harm · Residents affected: Many
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.June 3, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 3, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.June 3, 2026 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 26, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Wisconsin average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.43 | 4.21 | 3.86 |
| Registered nurses (RN) | 1.03 | 0.99 | 0.69 |
| Licensed practical nurses (LPN) | 0.49 | 0.64 | 0.86 |
| Nurse aides | 1.91 | 2.58 | 2.32 |
| Total nursing staff turnover | 58.8% | 46.9% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 50 |
| Average residents per day | 32.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Delavan Health Services Delavan · ★★★★★ 4 out of 5 stars
- East Troy Manor East Troy · ★★★★★ 2 out of 5 stars
- Lakeland Health Care Ctr Elkhorn · ★★★★★ 3 out of 5 stars
- Holton Manor Elkhorn · ★★★★★ 2 out of 5 stars
- Golden Years of Lake Geneva Lake Geneva · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Williams Bay Health Services on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.