East Troy Manor
3271 North St, East Troy, WI 53120 · (262) 642-3995
Non profit - Corporation · 50 certified beds
East Troy Manor has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 0 citations (the Wisconsin average is 9.5). It was fined 4 times in the last three years, $129,433 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 8, 2026 found 0 citations. What an inspection citation means
Complaint inspections, last three years
Inspections after complaints found 14 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 24, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Post nurse staffing information every day.July 24, 2025 · F0732 · Level of harm: Potential for minimal harm · Residents affected: Many
- Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.July 24, 2025 · F0941 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.July 24, 2025 · F0942 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.July 24, 2025 · F0943 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.July 24, 2025 · F0944 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.July 24, 2025 · F0945 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide training in compliance and ethics.July 24, 2025 · F0946 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.July 24, 2025 · F0947 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide behavior health training consistent with the requirements and as determined by a facility assessment.July 24, 2025 · F0949 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 1, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.April 1, 2025 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.April 1, 2025 · F0947 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.August 15, 2024 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Fines and payment denials
- Fine of $101,220July 24, 2025
- Fine of $21,902August 15, 2024
- Fine of $2,117November 20, 2023
- Fine of $4,194October 30, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Wisconsin average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.76 | 4.21 | 3.86 |
| Registered nurses (RN) | 0.71 | 0.99 | 0.69 |
| Licensed practical nurses (LPN) | 0.74 | 0.64 | 0.86 |
| Nurse aides | 2.32 | 2.58 | 2.32 |
| Total nursing staff turnover | 68.5% | 46.9% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 50 |
| Average residents per day | 41.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Delavan Health Services Delavan · ★★★★★ 4 out of 5 stars
- Lakeland Health Care Ctr Elkhorn · ★★★★★ 3 out of 5 stars
- Holton Manor Elkhorn · ★★★★★ 2 out of 5 stars
- Golden Years of Lake Geneva Lake Geneva · ★★★★★ 4 out of 5 stars
- Geneva Lake Manor Lake Geneva · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from East Troy Manor on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.