Willowdale Health Services
1610 Hoover St, New Holstein, WI 53061 · (920) 898-5706
For profit - Limited Liability company · 49 certified beds
Willowdale Health Services has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2026, found 6 citations (the Wisconsin average is 9.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on February 11, 2026 found 6 citations. What an inspection citation means
- Provide and implement an infection prevention and control program.February 11, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.February 11, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.February 11, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- PASARR screening for Mental disorders or Intellectual DisabilitiesFebruary 11, 2026 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.February 11, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.February 11, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.January 22, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 2, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.October 2, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Wisconsin average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.47 | 4.21 | 3.86 |
| Registered nurses (RN) | 1.09 | 0.99 | 0.69 |
| Licensed practical nurses (LPN) | 0.67 | 0.64 | 0.86 |
| Nurse aides | 1.71 | 2.58 | 2.32 |
| Total nursing staff turnover | 40% | 46.9% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 49 |
| Average residents per day | 26.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Homestead Health Services New Holstein · ★★★★★ 3 out of 5 stars
- Congregational Home, Inc. Brookfield · ★★★★★ 4 out of 5 stars
- Aria of Brookfield Brookfield · ★★★★★ 1 out of 5 stars
- Complete Care at Care Age Brookfield · ★★★★★ 1 out of 5 stars
- Franciscan Woods Brookfield · ★★★★★ 1 out of 5 stars
Compare every nursing home in New Holstein, WI · Nursing homes in Wisconsin
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Data from Medicare (CMS), updated October 2026, from Willowdale Health Services on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.