Complete Care at Care Age
1755 N. Barker Rd., Brookfield, WI 53045 · (262) 821-3939
For profit - Corporation · 110 certified beds
Complete Care at Care Age has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2025, found 11 citations, 3 for actual harm or immediate jeopardy (the Wisconsin average is 9.5). It was fined 2 times in the last three years, $80,375 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 25, 2025 found 11 citations. What an inspection citation means
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 25, 2025 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.June 25, 2025 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 25, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 25, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.June 25, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.June 25, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow residents to self-administer drugs if determined clinically appropriate.June 25, 2025 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 25, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.June 25, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 25, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.June 25, 2025 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 17 citations.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.December 3, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow residents to self-administer drugs if determined clinically appropriate.June 25, 2025 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 25, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 25, 2025 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.June 25, 2025 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 25, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 25, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 25, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 16, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.January 16, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 16, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 11, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.April 11, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 20, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.March 20, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 20, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 20, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $26,125June 25, 2025
- Fine of $54,250June 25, 2025
- Medicare payment denial for 2 daysStarting July 24, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Wisconsin average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.33 | 4.21 | 3.86 |
| Registered nurses (RN) | 0.62 | 0.99 | 0.69 |
| Licensed practical nurses (LPN) | 1.04 | 0.64 | 0.86 |
| Nurse aides | 2.67 | 2.58 | 2.32 |
| Total nursing staff turnover | 69% | 46.9% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 110 |
| Average residents per day | 71.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Congregational Home, Inc. Brookfield · ★★★★★ 4 out of 5 stars
- Aria of Brookfield Brookfield · ★★★★★ 1 out of 5 stars
- Franciscan Woods Brookfield · ★★★★★ 1 out of 5 stars
- Masonic Center for Health & Rehab Inc. Dousman · ★★★★★ 5 out of 5 stars
- Menomonee Falls Health Services Menomonee Falls · ★★★★★ 2 out of 5 stars
Compare every nursing home in Brookfield, WI · Nursing homes in Wisconsin · Home health agencies in Brookfield, WI
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Data from Medicare (CMS), updated October 2026, from Complete Care at Care Age on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.