Complete Care at Southpointe
4500 W. Loomis Rd., Milwaukee, WI 53220 · (414) 325-5300
For profit - Limited Liability company · 174 certified beds
Complete Care at Southpointe has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 7 citations, 1 for actual harm or immediate jeopardy (the Wisconsin average is 9.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 12, 2026 found 7 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 12, 2026 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.March 12, 2026 · F0851 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.March 12, 2026 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 12, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from the wrongful use of the resident's belongings or money.March 12, 2026 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.March 12, 2026 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.March 12, 2026 · F0628 · Level of harm: Potential for minimal harm · Residents affected: Many
Complaint inspections, last three years
Inspections after complaints found 1 citation.
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.March 12, 2026 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Wisconsin average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.70 | 4.21 | 3.86 |
| Registered nurses (RN) | 0.71 | 0.99 | 0.69 |
| Licensed practical nurses (LPN) | 0.84 | 0.64 | 0.86 |
| Nurse aides | 2.15 | 2.58 | 2.32 |
| Total nursing staff turnover | 47.4% | 46.9% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 174 |
| Average residents per day | 98.2 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Eastcastle Pl Bradford Ter Conv Ctr Milwaukee · ★★★★★ 5 out of 5 stars
- Milwaukee Catholic Home Milwaukee · ★★★★★ 4 out of 5 stars
- Milwaukee Health and Rehab Milwaukee · ★★★★★ 4 out of 5 stars
- St Ann Health and Rehabilitation Center Milwaukee · ★★★★★ 4 out of 5 stars
- Lutheran Home Milwaukee · ★★★★★ 4 out of 5 stars
Compare every nursing home in Milwaukee, WI · Nursing homes in Wisconsin · Home health agencies in Milwaukee, WI
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Data from Medicare (CMS), updated October 2026, from Complete Care at Southpointe on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.