Heritage Hall Wise
9434 Coeburn Mountain Road, Wise, VA 24293 · (276) 328-2721
For profit - Limited Liability company · 97 certified beds
Heritage Hall Wise has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in August 2024, found 3 citations (the Virginia average is 14.3). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on August 1, 2024 found 3 citations. What an inspection citation means
- Ensure each resident receives an accurate assessment.August 1, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.August 1, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.August 1, 2024 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
No citations from complaint inspections in the last three years.
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.58 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.34 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 1.03 | 1.00 | 0.86 |
| Nurse aides | 2.20 | 2.07 | 2.32 |
| Total nursing staff turnover | 37.9% | 48.1% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 97 |
| Average residents per day | 87 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Heritage Hall Big Stone Gap Big Stone Gap · ★★★★★ 4 out of 5 stars
- Norton Community Hospital SNF Unit Norton · ★★★★★ 5 out of 5 stars
- Abingdon Health & Rehab Center Abingdon · ★★★★★ 5 out of 5 stars
- Deer Meadows Rehabilitation and Nursing Abingdon · ★★★★★ 1 out of 5 stars
- NHC Healthcare, Bristol Bristol · ★★★★★ 5 out of 5 stars
Nursing homes in Virginia · Home health agencies in Wise, VA
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Data from Medicare (CMS), updated October 2026, from Heritage Hall Wise on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.