Portsmouth Health and Rehab
900 London Boulevard, Portsmouth, VA 23704 · (757) 393-6864
For profit - Corporation · 120 certified beds
Portsmouth Health and Rehab has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2021, found 13 citations, 1 for actual harm or immediate jeopardy (the Virginia average is 14.3). It was fined 3 times in the last three years, $134,401 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 28, 2021 found 13 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.May 28, 2021 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 28, 2021 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure that a working call system is available in each resident's bathroom and bathing area.May 28, 2021 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.May 28, 2021 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.May 28, 2021 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement policies and procedures for flu and pneumonia vaccinations.May 28, 2021 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep residents' personal and medical records private and confidential.May 28, 2021 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- PASARR screening for Mental disorders or Intellectual DisabilitiesMay 28, 2021 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.May 28, 2021 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.May 28, 2021 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.May 28, 2021 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.May 28, 2021 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 28, 2021 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 18 citations.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.September 19, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 19, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.September 19, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.September 19, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.September 19, 2025 · F0678 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.September 19, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.September 19, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.October 2, 2024 · F0760 · Level of harm: Actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.May 23, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.May 23, 2024 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 23, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.May 23, 2024 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.March 22, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.March 22, 2024 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 22, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.March 22, 2024 · F0740 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.March 22, 2024 · F0741 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.March 22, 2024 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $40,508September 19, 2025
- Fine of $8,824October 2, 2024
- Fine of $85,069March 22, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.24 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.36 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 0.80 | 1.00 | 0.86 |
| Nurse aides | 2.08 | 2.07 | 2.32 |
| Total nursing staff turnover | 61.5% | 48.1% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 120 |
| Average residents per day | 104.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Autumn Care of Portsmouth Portsmouth · ★★★★★ 4 out of 5 stars
- Portside Health & Rehab Center Portsmouth · ★★★★★ 3 out of 5 stars
Compare every nursing home in Portsmouth, VA · Nursing homes in Virginia · Home health agencies in Portsmouth, VA
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Data from Medicare (CMS), updated October 2026, from Portsmouth Health and Rehab on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.