Portside Health & Rehab Center
4201 Greenwood Drive, Portsmouth, VA 23701 · (757) 673-5000
For profit - Corporation · 132 certified beds
Portside Health & Rehab Center has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2024, found 18 citations (the Virginia average is 14.3). It was fined 1 time in the last three years, $8,018 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 12, 2024 found 18 citations. What an inspection citation means
- Ensure each resident receives an accurate assessment.December 12, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDecember 12, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.December 12, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.December 12, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 12, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough food/fluids to maintain a resident's health.December 12, 2024 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident’s drug regimen must be free from unnecessary drugs.December 12, 2024 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.December 12, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.December 12, 2024 · F0909 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow residents to self-administer drugs if determined clinically appropriate.December 12, 2024 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.December 12, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.December 12, 2024 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.December 12, 2024 · F0625 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.December 12, 2024 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.December 12, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.December 12, 2024 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care or services that was trauma informed and/or culturally competent.December 12, 2024 · F0699 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that the resident and his/her doctor meet face-to-face at all required visits.December 12, 2024 · F0712 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 12, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.December 12, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that the resident and his/her doctor meet face-to-face at all required visits.December 12, 2024 · F0712 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.August 1, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
Fines and payment denials
- Fine of $8,018August 1, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.44 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.46 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 0.97 | 1.00 | 0.86 |
| Nurse aides | 2.02 | 2.07 | 2.32 |
| Total nursing staff turnover | 47.1% | 48.1% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 132 |
| Average residents per day | 122.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Autumn Care of Portsmouth Portsmouth · ★★★★★ 4 out of 5 stars
- Portsmouth Health and Rehab Portsmouth · ★★★★★ 1 out of 5 stars
Compare every nursing home in Portsmouth, VA · Nursing homes in Virginia · Home health agencies in Portsmouth, VA
Larger cities in Virginia: Nursing homes in Richmond, VA · Nursing homes in Virginia Beach, VA · Nursing homes in Roanoke, VA
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Data from Medicare (CMS), updated October 2026, from Portside Health & Rehab Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.