Prestonwood Rehabilitation & Nursing Center
2460 Marsh Ln, Plano, TX 75093 · (214) 731-5955
Government - Hospital district · 132 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Prestonwood Rehabilitation & Nursing Center has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2025, found 10 citations, 3 for actual harm or immediate jeopardy (the Texas average is 9.4). It was fined 1 time in the last three years, $14,433 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 5 out of 5 stars · Much above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 17, 2025 found 10 citations. What an inspection citation means
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.April 17, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.April 17, 2025 · F0607 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 17, 2025 · F0609 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.April 17, 2025 · F0640 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 17, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.April 17, 2025 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 17, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.April 17, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 17, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 17, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.April 17, 2025 · F0607 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 17, 2025 · F0609 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.April 17, 2025 · F0640 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 17, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.April 17, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 17, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 17, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.April 17, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.February 29, 2024 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.February 29, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $14,433April 17, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.21 | 3.39 | 3.86 |
| Registered nurses (RN) | 1.34 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.90 | 0.95 | 0.86 |
| Nurse aides | 1.97 | 2.01 | 2.32 |
| Total nursing staff turnover | 46.8% | 55.3% | 45.8% |
About this home
| Ownership | Government - Hospital district |
| Certified beds | 132 |
| Average residents per day | 54.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- The Legacy at Willow Bend Plano · ★★★★★ 5 out of 5 stars
- Carrara Plano · ★★★★★ 4 out of 5 stars
- Life Care Center of Plano Plano · ★★★★★ 4 out of 5 stars
- The Healthcare Resort of Plano Plano · ★★★★★ 3 out of 5 stars
- The Park in Plano Plano · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Prestonwood Rehabilitation & Nursing Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.