Whisperwood Nursing & Rehabilitation Center
5502 4th Street, Lubbock, TX 79416 · (806) 793-1111
Government - Hospital district · 114 certified beds
Whisperwood Nursing & Rehabilitation Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 3 citations (the Texas average is 9.4). It was fined 2 times in the last three years, $19,546 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 23, 2026 found 3 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.January 23, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Have a policy regarding use and storage of foods brought to residents by family and other visitors.January 23, 2026 · F0813 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.January 23, 2026 · F0849 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 14 citations.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 22, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.April 22, 2026 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.August 15, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.August 15, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.August 15, 2025 · F0607 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.August 15, 2025 · F0609 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Respond appropriately to all alleged violations.August 15, 2025 · F0610 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.July 3, 2025 · F0692 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.March 19, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 19, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.March 19, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 12, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 10, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.May 10, 2024 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $10,546August 15, 2025
- Fine of $9,000December 12, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.39 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.33 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.61 | 0.95 | 0.86 |
| Nurse aides | 2.45 | 2.01 | 2.32 |
| Total nursing staff turnover | 95.6% | 55.3% | 45.8% |
About this home
| Ownership | Government - Hospital district |
| Certified beds | 114 |
| Average residents per day | 76 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Crown Point Health Suites Lubbock · ★★★★★ 5 out of 5 stars
- Windmill Village Rehabilitation & Care Center Lubbock · ★★★★★ 4 out of 5 stars
- Lubbock Health Care Center Lubbock · ★★★★★ 3 out of 5 stars
- Mi Casita Nursing and Rehabilitation Lubbock · ★★★★★ 3 out of 5 stars
- Carillon Inc Lubbock · ★★★★★ 3 out of 5 stars
Compare every nursing home in Lubbock, TX · Nursing homes in Texas · Home health agencies in Lubbock, TX
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Data from Medicare (CMS), updated October 2026, from Whisperwood Nursing & Rehabilitation Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.