Carillon Inc
1717 a Norfolk Ave, Lubbock, TX 79416 · (806) 281-6114
Non profit - Corporation · 100 certified beds
Carillon Inc has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2026, found 7 citations (the Texas average is 9.4). It was fined 1 time in the last three years, $57,321 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 17, 2026 found 7 citations. What an inspection citation means
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.June 17, 2026 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 17, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Dispose of garbage and refuse properly.June 17, 2026 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.June 17, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.June 17, 2026 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.June 17, 2026 · F0640 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.June 17, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.April 25, 2025 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 25, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 25, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.February 28, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.February 28, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 25, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.October 25, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 27, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.January 27, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate pain management for a resident who requires such services.January 27, 2024 · F0697 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
Fines and payment denials
- Fine of $57,321January 27, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.66 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.49 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 1.26 | 0.95 | 0.86 |
| Nurse aides | 2.91 | 2.01 | 2.32 |
| Total nursing staff turnover | 65.8% | 55.3% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 100 |
| Average residents per day | 83.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Crown Point Health Suites Lubbock · ★★★★★ 5 out of 5 stars
- Windmill Village Rehabilitation & Care Center Lubbock · ★★★★★ 4 out of 5 stars
- Lubbock Health Care Center Lubbock · ★★★★★ 3 out of 5 stars
- Mi Casita Nursing and Rehabilitation Lubbock · ★★★★★ 3 out of 5 stars
- The Plaza at Lubbock Lubbock · ★★★★★ 3 out of 5 stars
Compare every nursing home in Lubbock, TX · Nursing homes in Texas · Home health agencies in Lubbock, TX
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Data from Medicare (CMS), updated October 2026, from Carillon Inc on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.