Willow Rehab & Nursing
1901 Whippoorwill, Kilgore, TX 75662 · (903) 983-7775
For profit - Limited Liability company · 118 certified beds
Willow Rehab & Nursing has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2026, found 5 citations (the Texas average is 9.4). It was fined 2 times in the last three years, $219,229 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 1, 2026 found 5 citations. What an inspection citation means
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.April 1, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Reasonably accommodate the needs and preferences of each resident.April 1, 2026 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 1, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.April 1, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 1, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Provide safe and appropriate respiratory care for a resident when needed.June 13, 2025 · F0695 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.January 30, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Prepare residents for a safe transfer or discharge from the nursing home.December 12, 2024 · F0624 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 12, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 16, 2023 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.October 16, 2023 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.October 16, 2023 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $17,345June 13, 2025
- Fine of $201,884December 12, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.16 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.30 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.83 | 0.95 | 0.86 |
| Nurse aides | 2.03 | 2.01 | 2.32 |
| Total nursing staff turnover | 43.8% | 55.3% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 118 |
| Average residents per day | 93.4 |
| Inside a hospital | Yes |
| Continuing care retirement community | No |
Nursing homes nearby
- Arbor Grace Guest Care Center Kilgore · ★★★★★ 1 out of 5 stars
- Truman W Smith Children's Care Center Gladewater · ★★★★★ 5 out of 5 stars
- Legend Oaks Healthcare and Rehabilitation Center G Gladewater · ★★★★★ 2 out of 5 stars
- Buckner Westminster Place Longview · ★★★★★ 4 out of 5 stars
- The Oaks at Longview Longview · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Willow Rehab & Nursing on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.