Arbor Grace Guest Care Center
2700 S. Henderson Blvd., Kilgore, TX 75662 · (903) 984-3511
For profit - Corporation · 127 certified beds
Arbor Grace Guest Care Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2026, found 8 citations (the Texas average is 9.4). It was fined 1 time in the last three years, $121,612 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 17, 2026 found 8 citations. What an inspection citation means
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.June 17, 2026 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 17, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from the wrongful use of the resident's belongings or money.June 17, 2026 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.June 17, 2026 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.June 17, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.June 17, 2026 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.June 17, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement a program that monitors antibiotic use.June 17, 2026 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 9 citations.
- Protect each resident from the wrongful use of the resident's belongings or money.June 17, 2026 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.April 29, 2026 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.April 2, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 20, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.February 29, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.February 23, 2024 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.November 20, 2023 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.November 20, 2023 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.November 20, 2023 · F0809 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $121,612April 29, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.58 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.41 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.78 | 0.95 | 0.86 |
| Nurse aides | 2.39 | 2.01 | 2.32 |
| Total nursing staff turnover | 75.3% | 55.3% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 127 |
| Average residents per day | 84.2 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Willow Rehab & Nursing Kilgore · ★★★★★ 3 out of 5 stars
- Truman W Smith Children's Care Center Gladewater · ★★★★★ 5 out of 5 stars
- Legend Oaks Healthcare and Rehabilitation Center G Gladewater · ★★★★★ 2 out of 5 stars
- Buckner Westminster Place Longview · ★★★★★ 4 out of 5 stars
- The Oaks at Longview Longview · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Arbor Grace Guest Care Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.