Heritage Gardens Rehabilitation and Healthcare
2135 N Denton Dr, Carrollton, TX 75006 · (972) 242-0666
For profit - Corporation · 150 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Heritage Gardens Rehabilitation and Healthcare has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 4 citations (the Texas average is 9.4). It was fined 1 time in the last three years, $38,840 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 15, 2026 found 4 citations. What an inspection citation means
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.January 15, 2026 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 15, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 15, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.January 15, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 13 citations.
- Keep residents' personal and medical records private and confidential.April 14, 2026 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 14, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 9, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 9, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.March 9, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 8, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 9, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.March 13, 2025 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.November 6, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.November 6, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.March 8, 2024 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedFebruary 8, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.February 8, 2024 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $38,840July 8, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.15 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.38 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.96 | 0.95 | 0.86 |
| Nurse aides | 1.81 | 2.01 | 2.32 |
| Total nursing staff turnover | 59.7% | 55.3% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 150 |
| Average residents per day | 66.7 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- The Madison on Marsh Carrollton · ★★★★★ 4 out of 5 stars
- Carrollton Health and Rehabilitation Center Carrollton · ★★★★★ 2 out of 5 stars
- Mustang Park Therapy and Living Center Carrollton · ★★★★★ 1 out of 5 stars
- Brookhaven Nursing and Rehabilitation Center Carrollton · ★★★★★ 1 out of 5 stars
- Balch Springs Nursing Home Balch Springs · ★★★★★ 2 out of 5 stars
Compare every nursing home in Carrollton, TX · Nursing homes in Texas · Home health agencies in Carrollton, TX
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Data from Medicare (CMS), updated October 2026, from Heritage Gardens Rehabilitation and Healthcare on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.