Brookhaven Nursing and Rehabilitation Center
1855 Cheyenne Dr., Carrollton, TX 75010 · (972) 394-7141
For profit - Corporation · 180 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Brookhaven Nursing and Rehabilitation Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in July 2025, found 6 citations (the Texas average is 9.4). It was fined 3 times in the last three years, $24,739 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on July 23, 2025 found 6 citations. What an inspection citation means
- Assure that each resident’s assessment is updated at least once every 3 months.July 23, 2025 · F0638 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide care and assistance to perform activities of daily living for any resident who is unable.July 23, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.July 23, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.July 23, 2025 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedJuly 23, 2025 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.July 23, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 31 citations.
- Provide and implement an infection prevention and control program.May 27, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.December 3, 2025 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.November 4, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 3, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.August 27, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.July 23, 2025 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Give the resident's representative the ability to exercise the resident's rights.March 4, 2025 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.February 12, 2025 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 18, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.August 30, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.August 30, 2024 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.August 30, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- PASARR screening for Mental disorders or Intellectual DisabilitiesAugust 30, 2024 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.August 30, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.August 30, 2024 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.August 30, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.August 30, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain dental services for each resident.August 30, 2024 · F0791 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.June 6, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 6, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 6, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.June 6, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.June 6, 2024 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 6, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 6, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.June 6, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 30, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 30, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 30, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 29, 2023 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.December 29, 2023 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $9,272August 27, 2025
- Fine of $8,021December 18, 2024
- Fine of $7,446December 29, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | Not available | 3.39 | 3.86 |
| Registered nurses (RN) | Not available | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | Not available | 0.95 | 0.86 |
| Nurse aides | Not available | 2.01 | 2.32 |
| Total nursing staff turnover | 75.3% | 55.3% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 180 |
| Average residents per day | 114.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- The Madison on Marsh Carrollton · ★★★★★ 4 out of 5 stars
- Carrollton Health and Rehabilitation Center Carrollton · ★★★★★ 2 out of 5 stars
- Heritage Gardens Rehabilitation and Healthcare Carrollton · ★★★★★ 1 out of 5 stars
- Mustang Park Therapy and Living Center Carrollton · ★★★★★ 1 out of 5 stars
- Balch Springs Nursing Home Balch Springs · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Brookhaven Nursing and Rehabilitation Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.