New Hope Retirement & Care Center
1220 East Electric Blvd, McAlester, OK 74501 · (918) 423-9095
For profit - Individual · 55 certified beds
New Hope Retirement & Care Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 8 citations (the Oklahoma average is 6.4). It was fined 1 time in the last three years, $7,371 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 31, 2025 found 8 citations. What an inspection citation means
- Provide safe and appropriate respiratory care for a resident when needed.December 31, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.December 31, 2025 · F0802 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.December 31, 2025 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.December 31, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.December 31, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.December 31, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 31, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 31, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.December 31, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.December 31, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.July 16, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.July 16, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.July 16, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 16, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.July 31, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedJune 17, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 24, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.January 24, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $7,371July 31, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Oklahoma average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.00 | 3.79 | 3.86 |
| Registered nurses (RN) | 0.36 | 0.34 | 0.69 |
| Licensed practical nurses (LPN) | 0.64 | 0.92 | 0.86 |
| Nurse aides | 3.00 | 2.54 | 2.32 |
| Total nursing staff turnover | 73.1% | 55.5% | 45.8% |
About this home
| Ownership | For profit - Individual |
| Certified beds | 55 |
| Average residents per day | 37.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Mitchell Care & Rehab Center McAlester · ★★★★★ 4 out of 5 stars
- Walnut Grove Care & Rehab Center McAlester · ★★★★★ 2 out of 5 stars
- McAlester Nursing & Rehab McAlester · ★★★★★ 1 out of 5 stars
- Heritage Hills Living & Rehabilitation Center McAlester · ★★★★★ 1 out of 5 stars
- Beare Manor Hartshorne · ★★★★★ 5 out of 5 stars
Compare every nursing home in McAlester, OK · Nursing homes in Oklahoma · Home health agencies in McAlester, OK
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Data from Medicare (CMS), updated October 2026, from New Hope Retirement & Care Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.