Heritage Hills Living & Rehabilitation Center
411 North West Street, McAlester, OK 74502 · (918) 423-2920
For profit - Individual · 81 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Heritage Hills Living & Rehabilitation Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in October 2024, found 8 citations, 1 for actual harm or immediate jeopardy (the Oklahoma average is 6.4). It was fined 1 time in the last three years, $73,288 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on October 31, 2024 found 8 citations. What an inspection citation means
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 31, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.October 31, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.October 31, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure each resident receives an accurate assessment.October 31, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe and appropriate respiratory care for a resident when needed.October 31, 2024 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.October 31, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.October 31, 2024 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 31, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 15 citations.
- Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.June 9, 2026 · F0569 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.November 24, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 24, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.November 24, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep residents' personal and medical records private and confidential.July 30, 2025 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.July 30, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 30, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.July 30, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 30, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.December 27, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 31, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.October 31, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.October 31, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.October 12, 2023 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.October 12, 2023 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $73,288October 31, 2024
- Medicare payment denial for 2 daysStarting November 23, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Oklahoma average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.29 | 3.79 | 3.86 |
| Registered nurses (RN) | 0.28 | 0.34 | 0.69 |
| Licensed practical nurses (LPN) | 0.57 | 0.92 | 0.86 |
| Nurse aides | 2.44 | 2.54 | 2.32 |
| Total nursing staff turnover | 54.4% | 55.5% | 45.8% |
About this home
| Ownership | For profit - Individual |
| Certified beds | 81 |
| Average residents per day | 56.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Mitchell Care & Rehab Center McAlester · ★★★★★ 4 out of 5 stars
- New Hope Retirement & Care Center McAlester · ★★★★★ 2 out of 5 stars
- Walnut Grove Care & Rehab Center McAlester · ★★★★★ 2 out of 5 stars
- McAlester Nursing & Rehab McAlester · ★★★★★ 1 out of 5 stars
- Beare Manor Hartshorne · ★★★★★ 5 out of 5 stars
Compare every nursing home in McAlester, OK · Nursing homes in Oklahoma · Home health agencies in McAlester, OK
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Data from Medicare (CMS), updated October 2026, from Heritage Hills Living & Rehabilitation Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.