Crest Manor Living and Rehabilitation Center
6745 Pittsford-Palmyra Road, Fairport, NY 14450 · (585) 223-3633
For profit - Limited Liability company · 80 certified beds
Crest Manor Living and Rehabilitation Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in October 2024, found 17 citations, 2 for actual harm or immediate jeopardy (the New York average is 8.1). It was fined 1 time in the last three years, $41,360 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on October 15, 2024 found 17 citations. What an inspection citation means
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 15, 2024 · F0684 · Level of harm: Actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.October 15, 2024 · F0692 · Level of harm: Actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.October 15, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.October 15, 2024 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to organize and participate in resident/family groups in the facility.October 15, 2024 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedOctober 15, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure medication error rates are not 5 percent or greater.October 15, 2024 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.October 15, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep all essential equipment working safely.October 15, 2024 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.October 15, 2024 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.October 15, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 15, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.October 15, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.October 15, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 15, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.October 15, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.October 15, 2024 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 13 citations.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 15, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.May 15, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.October 15, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.October 15, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.October 15, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.October 15, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure medication error rates are not 5 percent or greater.October 15, 2024 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.October 15, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide care and assistance to perform activities of daily living for any resident who is unable.May 16, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.January 16, 2024 · F0800 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.January 16, 2024 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.January 16, 2024 · F0836 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.January 16, 2024 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $41,360October 15, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New York average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.44 | 3.63 | 3.86 |
| Registered nurses (RN) | 0.31 | 0.71 | 0.69 |
| Licensed practical nurses (LPN) | 1.10 | 0.76 | 0.86 |
| Nurse aides | 2.03 | 2.15 | 2.32 |
| Total nursing staff turnover | 76.9% | 40.3% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 80 |
| Average residents per day | 71.7 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Aaron Manor Rehabilitation and Nursing Center Fairport · ★★★★★ 5 out of 5 stars
- Fairport Rehabilitation and Nursing Center Fairport · ★★★★★ 2 out of 5 stars
- Elderwood of Lakeside at Brockport Brockport · ★★★★★ 4 out of 5 stars
- Penfield Place Penfield · ★★★★★ 5 out of 5 stars
- Highlands Living Center Pittsford · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Crest Manor Living and Rehabilitation Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.