Vantage at West Springfield LLC
42 Prospect Avenue, West Springfield, MA 01089 · (413) 733-3151
For profit - Limited Liability company · 168 certified beds
Vantage at West Springfield LLC has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 6 citations (the Massachusetts average is 6.8). It was fined 1 time in the last three years, $13,748 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 11, 2025 found 6 citations. What an inspection citation means
- Assess the resident when there is a significant change in conditionDecember 11, 2025 · F0637 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.December 11, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 11, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.December 11, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 11, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 11, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 9 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 15, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.December 6, 2023 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.December 6, 2023 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.December 6, 2023 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.December 6, 2023 · F0694 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.December 6, 2023 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.December 6, 2023 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 12, 2023 · F0656 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 12, 2023 · F0689 · Level of harm: Actual harm · Residents affected: Few
Fines and payment denials
- Fine of $13,748October 12, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.54 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.50 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 0.89 | 0.95 | 0.86 |
| Nurse aides | 2.15 | 2.25 | 2.32 |
| Total nursing staff turnover | 53% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 168 |
| Average residents per day | 115.2 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Agawam East Rehab and Nursing Agawam · ★★★★★ 5 out of 5 stars
- Agawam South Rehab and Nursing Agawam · ★★★★★ 4 out of 5 stars
- Chicopee Rehabilitation and Nursing Chicopee · ★★★★★ 3 out of 5 stars
- East Longmeadow Skilled Nursing Center East Longmeadow · ★★★★★ 4 out of 5 stars
- Chestnut Hill Health and Rehabilitation Center LLC East Longmeadow · ★★★★★ 3 out of 5 stars
Nursing homes in Massachusetts · Home health agencies in West Springfield, MA
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Data from Medicare (CMS), updated October 2026, from Vantage at West Springfield LLC on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.