Chestnut Hill Health and Rehabilitation Center LLC
32 Chestnut Street, East Longmeadow, MA 01028 · (413) 525-1893
For profit - Corporation · 135 certified beds
Chestnut Hill Health and Rehabilitation Center LLC has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 8 citations (the Massachusetts average is 6.8). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 20, 2025 found 8 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 20, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.May 20, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Assess the resident when there is a significant change in conditionMay 20, 2025 · F0637 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.May 20, 2025 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.May 20, 2025 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.May 20, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.May 20, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.May 20, 2025 · F0641 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.July 16, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 28, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.December 11, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Medicare payment denial for 31 daysStarting June 14, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.63 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.30 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 1.22 | 0.95 | 0.86 |
| Nurse aides | 2.10 | 2.25 | 2.32 |
| Total nursing staff turnover | 25.3% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 135 |
| Average residents per day | 117.3 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- East Longmeadow Skilled Nursing Center East Longmeadow · ★★★★★ 4 out of 5 stars
- Care One at Redstone East Longmeadow · ★★★★★ 2 out of 5 stars
- Agawam East Rehab and Nursing Agawam · ★★★★★ 5 out of 5 stars
- Agawam South Rehab and Nursing Agawam · ★★★★★ 4 out of 5 stars
- Chicopee Rehabilitation and Nursing Chicopee · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Chestnut Hill Health and Rehabilitation Center LLC on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.