Palmer Healthcare Center
250 Shearer Street, Palmer, MA 01069 · (413) 289-9887
For profit - Corporation · 61 certified beds
Palmer Healthcare Center has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 2 citations (the Massachusetts average is 6.8). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 6, 2026 found 2 citations. What an inspection citation means
- Give the resident's representative the ability to exercise the resident's rights.January 6, 2026 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.January 6, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.December 16, 2025 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.December 16, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.September 2, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.18 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.59 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 0.72 | 0.95 | 0.86 |
| Nurse aides | 1.86 | 2.25 | 2.32 |
| Total nursing staff turnover | 55.1% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 61 |
| Average residents per day | 52.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Agawam East Rehab and Nursing Agawam · ★★★★★ 5 out of 5 stars
- Agawam South Rehab and Nursing Agawam · ★★★★★ 4 out of 5 stars
- Chicopee Rehabilitation and Nursing Chicopee · ★★★★★ 3 out of 5 stars
- East Longmeadow Skilled Nursing Center East Longmeadow · ★★★★★ 4 out of 5 stars
- Chestnut Hill Health and Rehabilitation Center LLC East Longmeadow · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Palmer Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.