White Sulphur Springs Center
345 Pocahontas Trail, White Sulphur Springs, WV 24986 · (304) 536-4661
For profit - Corporation · 68 certified beds
White Sulphur Springs Center has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in September 2025, found 9 citations, 1 for actual harm or immediate jeopardy (the West Virginia average is 11.7). It was fined 4 times in the last three years, $59,233 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on September 10, 2025 found 9 citations. What an inspection citation means
- Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.September 10, 2025 · F0805 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.September 10, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.September 10, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.September 10, 2025 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.September 10, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.September 10, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.September 10, 2025 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.September 10, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.September 10, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.November 19, 2025 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.September 10, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 11, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Fines and payment denials
- Fine of $18,782September 10, 2025
- Fine of $10,023July 11, 2024
- Fine of $13,627July 11, 2024
- Fine of $16,801July 11, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | West Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.10 | 3.67 | 3.86 |
| Registered nurses (RN) | 0.85 | 0.73 | 0.69 |
| Licensed practical nurses (LPN) | 0.66 | 0.90 | 0.86 |
| Nurse aides | 1.59 | 2.04 | 2.32 |
| Total nursing staff turnover | 23.4% | 44.1% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 68 |
| Average residents per day | 65.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Seneca Trail Healthcare Center Lewisburg · ★★★★★ 3 out of 5 stars
- Rainelle Healthcare Center Rainelle · ★★★★★ 4 out of 5 stars
- Lewisburg Healthcare Center Ronceverte · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from White Sulphur Springs Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.