WI Veterans Home-Boland Hall

21425 E Spring St, Union Grove, WI 53182 · (262) 878-6702
Government - State · 158 certified beds

WI Veterans Home-Boland Hall has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2026, found 4 citations (the Wisconsin average is 9.5). It was fined 6 times in the last three years, $281,174 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on April 22, 2026 found 4 citations. What an inspection citation means

• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 22, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Provide and implement an infection prevention and control program.April 22, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.April 22, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Develop and implement policies and procedures for flu and pneumonia vaccinations.April 22, 2026 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Complaint inspections, last three years

Inspections after complaints found 32 citations.

• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.December 3, 2025 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.December 3, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 3, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 3, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.December 3, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.October 1, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 1, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Respond appropriately to all alleged violations.October 1, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.October 1, 2025 · F0627 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Honor each resident's preferences, choices, values and beliefs.October 1, 2025 · F0675 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
• Assist a resident in gaining access to vision and hearing services.October 1, 2025 · F0685 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 1, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
• Provide medically-related social services to help each resident achieve the highest possible quality of life.October 1, 2025 · F0745 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.October 1, 2025 · F0941 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.October 1, 2025 · F0944 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.June 12, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.June 12, 2025 · F0742 · Level of harm: Actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 13, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.March 26, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.March 26, 2025 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 26, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.March 26, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 26, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Observe each nurse aide's job performance and give regular training.March 26, 2025 · F0730 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide medically-related social services to help each resident achieve the highest possible quality of life.March 26, 2025 · F0745 · Level of harm: Actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.January 9, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.August 8, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Respond appropriately to all alleged violations.August 8, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.August 8, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 16, 2023 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.October 16, 2023 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.October 16, 2023 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Fines and payment denials

• Fine of $10,358June 12, 2025
• Fine of $10,358June 12, 2025
• Fine of $17,345June 12, 2025
• Fine of $157,053June 12, 2025
• Fine of $73,190March 26, 2025
• Fine of $12,870October 16, 2023
• Medicare payment denial for 144 daysStarting June 27, 2025
• Medicare payment denial for 27 daysStarting April 24, 2025

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home