Dove Healthcare - St Croix Falls

750 E Louisiana St, Saint Croix Falls, WI 54024 · (715) 483-9815
For profit - Limited Liability company · 50 certified beds

Dove Healthcare - St Croix Falls has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in September 2025, found 8 citations (the Wisconsin average is 9.5). It was fined 2 times in the last three years, $46,564 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on September 18, 2025 found 8 citations. What an inspection citation means

• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.September 18, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Provide and implement an infection prevention and control program.September 18, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Ensure that residents are fully informed and understand their health status, care and treatments.September 18, 2025 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.September 18, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.September 18, 2025 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.September 18, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 18, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Implement a program that monitors antibiotic use.September 18, 2025 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Complaint inspections, last three years

Inspections after complaints found 20 citations.

• Respond appropriately to all alleged violations.August 13, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 19, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate pressure ulcer care and prevent new ulcers from developing.February 19, 2025 · F0686 · Level of harm: Actual harm · Residents affected: Few
• Provide and implement an infection prevention and control program.February 19, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.January 22, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide care and assistance to perform activities of daily living for any resident who is unable.January 22, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.January 2, 2025 · F0678 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 15, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 15, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 15, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 15, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Employ staff that are licensed, certified, or registered in accordance with state laws.May 15, 2024 · F0839 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.February 26, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Respond appropriately to all alleged violations.February 26, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide care and assistance to perform activities of daily living for any resident who is unable.February 26, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide safe, appropriate pain management for a resident who requires such services.February 26, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.February 26, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.February 26, 2024 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide care by qualified persons according to each resident's written plan of care.November 6, 2023 · F0659 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Employ staff that are licensed, certified, or registered in accordance with state laws.November 6, 2023 · F0839 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many

Fines and payment denials

• Fine of $28,915January 22, 2025
• Fine of $17,649January 2, 2025
• Medicare payment denial for 7 daysStarting March 14, 2025

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home