River's Bend Health Services
960 S Rapids Rd, Manitowoc, WI 54220 · (920) 684-1144
For profit - Corporation · 100 certified beds
River's Bend Health Services has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 4 citations (the Wisconsin average is 9.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 18, 2025 found 4 citations. What an inspection citation means
- Give the resident's representative the ability to exercise the resident's rights.December 18, 2025 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 18, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.December 18, 2025 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.December 18, 2025 · F0887 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 14 citations.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.July 2, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.January 28, 2026 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 28, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.January 28, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.November 24, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.November 24, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.July 1, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.February 17, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.February 17, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.August 28, 2024 · F0582 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.August 28, 2024 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.August 28, 2024 · F0625 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.August 28, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.January 17, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Wisconsin average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.56 | 4.21 | 3.86 |
| Registered nurses (RN) | 0.71 | 0.99 | 0.69 |
| Licensed practical nurses (LPN) | 0.73 | 0.64 | 0.86 |
| Nurse aides | 2.13 | 2.58 | 2.32 |
| Total nursing staff turnover | 40.9% | 46.9% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 100 |
| Average residents per day | 83.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Shady Lane Nursing Care Center Manitowoc · ★★★★★ 5 out of 5 stars
- St Marys Home for the Aged Manitowoc · ★★★★★ 5 out of 5 stars
- Complete Care at Manitowoc LLC Manitowoc · ★★★★★ 4 out of 5 stars
- North Ridge Health and Rehabilitation Center Manitowoc · ★★★★★ 2 out of 5 stars
- Hamilton Health Services Two Rivers · ★★★★★ 4 out of 5 stars
Compare every nursing home in Manitowoc, WI · Nursing homes in Wisconsin · Home health agencies in Manitowoc, WI
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Data from Medicare (CMS), updated October 2026, from River's Bend Health Services on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.