Green Bay Health Services
1640 Shawano Ave, Green Bay, WI 54303 · (920) 499-5177
For profit - Corporation · 125 certified beds
Green Bay Health Services has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2025, found 10 citations (the Wisconsin average is 9.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 18, 2025 found 10 citations. What an inspection citation means
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.June 18, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.June 18, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Hire a qualified full-time social worker in a facility with more than 120 beds.June 18, 2025 · F0850 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Give the resident's representative the ability to exercise the resident's rights.June 18, 2025 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.June 18, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.June 18, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.June 18, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.June 18, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.June 18, 2025 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 18, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 12 citations.
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.August 4, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Give the resident's representative the ability to exercise the resident's rights.June 18, 2025 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.June 18, 2025 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Hire a qualified full-time social worker in a facility with more than 120 beds.June 18, 2025 · F0850 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to manage his or her financial affairs.February 20, 2025 · F0567 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.February 20, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 20, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.November 11, 2024 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 30, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.April 1, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 1, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Hire a qualified full-time social worker in a facility with more than 120 beds.April 1, 2024 · F0850 · Level of harm: Potential for minimal harm · Residents affected: Many
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Wisconsin average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.37 | 4.21 | 3.86 |
| Registered nurses (RN) | 0.76 | 0.99 | 0.69 |
| Licensed practical nurses (LPN) | 0.75 | 0.64 | 0.86 |
| Nurse aides | 1.86 | 2.58 | 2.32 |
| Total nursing staff turnover | 49.2% | 46.9% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 125 |
| Average residents per day | 64.2 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Brown CTY Comm Treatment CTR-Bayshore Village Green Bay · ★★★★★ 5 out of 5 stars
- Woodside Lutheran Home Green Bay · ★★★★★ 5 out of 5 stars
- Serenity Spring Senior Living at Green Bay Green Bay · ★★★★★ 5 out of 5 stars
- Edenbrook of Green Bay Green Bay · ★★★★★ 3 out of 5 stars
- Odd Fellow Home Green Bay · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Green Bay Health Services on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.