Oakwood Health Services
2512 New Pine Dr, Altoona, WI 54720 · (715) 833-0400
For profit - Limited Liability company · 80 certified beds
Oakwood Health Services has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 9 citations (the Wisconsin average is 9.5). It was fined 2 times in the last three years, $36,552 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 11, 2026 found 9 citations. What an inspection citation means
- Provide safe, appropriate pain management for a resident who requires such services.March 11, 2026 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow residents to self-administer drugs if determined clinically appropriate.March 11, 2026 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Give residents a notice of rights, rules, services and charges.March 11, 2026 · F0572 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.March 11, 2026 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.March 11, 2026 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.March 11, 2026 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 11, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide special eating equipment and utensils for residents who need them and appropriate assistance.March 11, 2026 · F0810 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.March 11, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 3, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.February 20, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.August 26, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.August 26, 2024 · F0686 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 9, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.July 9, 2024 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.July 9, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Fines and payment denials
- Fine of $22,925February 20, 2025
- Fine of $13,627August 26, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Wisconsin average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.08 | 4.21 | 3.86 |
| Registered nurses (RN) | 1.03 | 0.99 | 0.69 |
| Licensed practical nurses (LPN) | 0.73 | 0.64 | 0.86 |
| Nurse aides | 2.33 | 2.58 | 2.32 |
| Total nursing staff turnover | 32.1% | 46.9% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 80 |
| Average residents per day | 59 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Grace Lutheran Communities - River Pines Altoona · ★★★★★ 4 out of 5 stars
- Augusta Health and Rehabilitation Augusta · ★★★★★ 2 out of 5 stars
- Dove Healthcare - South Eau Claire Eau Claire · ★★★★★ 5 out of 5 stars
- Dove Healthcare - West Eau Claire Eau Claire · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Oakwood Health Services on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.