Birchwood Park Rehabilitation
340 Lynn Shores Drive, Virginia Beach, VA 23452 · (757) 340-6611
For profit - Limited Liability company · 150 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Birchwood Park Rehabilitation has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2024, found 46 citations, 4 for actual harm or immediate jeopardy (the Virginia average is 14.3). It was fined 1 time in the last three years, $131,178 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 19, 2024 found 46 citations. What an inspection citation means
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).December 19, 2024 · F0603 · Level of harm: Actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.December 19, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 19, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.December 19, 2024 · F0697 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.December 19, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide activities to meet all resident's needs.December 19, 2024 · F0679 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure the activities program is directed by a qualified professional.December 19, 2024 · F0680 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Employ staff that are licensed, certified, or registered in accordance with state laws.December 19, 2024 · F0839 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Hire a qualified full-time social worker in a facility with more than 120 beds.December 19, 2024 · F0850 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.December 19, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to organize and participate in resident/family groups in the facility.December 19, 2024 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- PASARR screening for Mental disorders or Intellectual DisabilitiesDecember 19, 2024 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.December 19, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.December 19, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 19, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate dialysis care/services for a resident who requires such services.December 19, 2024 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.December 19, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.December 19, 2024 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 19, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.December 19, 2024 · F0835 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop, implement, and/or maintain an effective training program for all new and existing staff members.December 19, 2024 · F0940 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.December 19, 2024 · F0941 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.December 19, 2024 · F0942 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.December 19, 2024 · F0944 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide training in compliance and ethics.December 19, 2024 · F0946 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.December 19, 2024 · F0947 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide behavior health training consistent with the requirements and as determined by a facility assessment.December 19, 2024 · F0949 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow residents to self-administer drugs if determined clinically appropriate.December 19, 2024 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect a residents' right to refuse some types of non-requested transfers within the nursing home.December 19, 2024 · F0560 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.December 19, 2024 · F0568 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.December 19, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep residents' personal and medical records private and confidential.December 19, 2024 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.December 19, 2024 · F0586 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.December 19, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.December 19, 2024 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.December 19, 2024 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident when there is a significant change in conditionDecember 19, 2024 · F0637 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.December 19, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.December 19, 2024 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.December 19, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.December 19, 2024 · F0840 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.December 19, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.December 19, 2024 · F0849 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.December 19, 2024 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.December 19, 2024 · F0887 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.December 19, 2024 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 37 citations.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.April 4, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.April 4, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 4, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.April 4, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.April 4, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.April 4, 2025 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.December 19, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.December 19, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to organize and participate in resident/family groups in the facility.December 19, 2024 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.December 19, 2024 · F0568 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.December 19, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep residents' personal and medical records private and confidential.December 19, 2024 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.December 19, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).December 19, 2024 · F0603 · Level of harm: Actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.December 19, 2024 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.December 19, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.December 19, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.December 19, 2024 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.December 19, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.December 19, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.December 19, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure services provided by the nursing facility meet professional standards of quality.December 19, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.December 19, 2024 · F0661 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 19, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 19, 2024 · F0684 · Level of harm: Actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.December 19, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.December 19, 2024 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.December 19, 2024 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.December 19, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.December 19, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.December 19, 2024 · F0840 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.December 19, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 19, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.December 19, 2024 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedApril 15, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.April 15, 2024 · F0805 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.November 3, 2023 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $131,178December 19, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.06 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.56 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 0.99 | 1.00 | 0.86 |
| Nurse aides | 1.51 | 2.07 | 2.32 |
| Total nursing staff turnover | 63.6% | 48.1% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 150 |
| Average residents per day | 136.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Our Lady of Perpetual Help Virginia Beach · ★★★★★ 5 out of 5 stars
- Westminster-Canterbury on Chesapeake Bay Virginia Beach · ★★★★★ 5 out of 5 stars
- Seaside HHC @ Atlantic Shore Virginia Beach · ★★★★★ 4 out of 5 stars
- Kempsville Health & Rehab Center Virginia Beach · ★★★★★ 2 out of 5 stars
- Bay Pointe Rehabilitation and Nursing Virginia Beach · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Birchwood Park Rehabilitation on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.