Richfield Health Center - Salem
3719 Knollridge Road, Salem, VA 24153 · (540) 380-4500
Non profit - Corporation · 112 certified beds
Richfield Health Center - Salem has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2024, found 10 citations (the Virginia average is 14.3). It was fined 1 time in the last three years, $15,465 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 15, 2024 found 10 citations. What an inspection citation means
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.May 15, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.May 15, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.May 15, 2024 · F0582 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.May 15, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 15, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.May 15, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 15, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.May 15, 2024 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.May 15, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.May 15, 2024 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Ensure services provided by the nursing facility meet professional standards of quality.December 5, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.December 5, 2024 · F0760 · Level of harm: Actual harm · Residents affected: Few
- Provide timely, quality laboratory services/tests to meet the needs of residents.December 5, 2024 · F0770 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or get specialized rehabilitative services as required for a resident.December 5, 2024 · F0825 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $15,465December 5, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.34 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.61 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 1.32 | 1.00 | 0.86 |
| Nurse aides | 2.41 | 2.07 | 2.32 |
| Total nursing staff turnover | 51.5% | 48.1% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 112 |
| Average residents per day | 106.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Snyder Nursing Home Salem · ★★★★★ 5 out of 5 stars
- Salem Health & Rehabilitation Salem · ★★★★★ 2 out of 5 stars
- King's Grant Lacy Health Center Martinsville · ★★★★★ 5 out of 5 stars
- Mulberry Creek Nursing & Rehab Center Martinsville · ★★★★★ 5 out of 5 stars
- Martinsville Health and Rehab Martinsville · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Richfield Health Center - Salem on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.