Friendship Health and Rehab Center - South
5647 Starkey Road, Roanoke, VA 24018 · (540) 777-8300
Non profit - Corporation · 120 certified beds
Friendship Health and Rehab Center - South has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2024, found 11 citations (the Virginia average is 14.3). It was fined 1 time in the last three years, $8,281 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 25, 2024 found 11 citations. What an inspection citation means
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 25, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow residents to self-administer drugs if determined clinically appropriate.April 25, 2024 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.April 25, 2024 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 25, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.April 25, 2024 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.April 25, 2024 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.April 25, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.April 25, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 25, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.April 25, 2024 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.April 25, 2024 · F0887 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Ensure services provided by the nursing facility meet professional standards of quality.June 18, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.June 18, 2025 · F0761 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.April 25, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $8,281June 18, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.24 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.57 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 1.37 | 1.00 | 0.86 |
| Nurse aides | 2.31 | 2.07 | 2.32 |
| Total nursing staff turnover | 48.4% | 48.1% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 120 |
| Average residents per day | 112.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Davis and McDaniel Veterans Care Center Roanoke · ★★★★★ 5 out of 5 stars
- Our Lady Of The Valley Roanoke · ★★★★★ 5 out of 5 stars
- Brandon Oaks Nursing and Rehabilitation Center Roanoke · ★★★★★ 5 out of 5 stars
- Friendship Health and Rehab Center Roanoke · ★★★★★ 4 out of 5 stars
- Raleigh Court Health and Rehabilitation Center Roanoke · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Friendship Health and Rehab Center - South on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.