Southampton Rehabilitation and Healthcare Center
7246 Forest Hill Ave, Richmond, VA 23225 · (804) 320-7901
For profit - Partnership · 195 certified beds
Southampton Rehabilitation and Healthcare Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in September 2021, found 15 citations (the Virginia average is 14.3). It was fined 4 times in the last three years, $36,283 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on September 3, 2021 found 15 citations. What an inspection citation means
- Provide and implement an infection prevention and control program.September 3, 2021 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.September 3, 2021 · F0882 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure the activities program is directed by a qualified professional.September 3, 2021 · F0680 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Perform COVID19 testing on residents and staff.September 3, 2021 · F0886 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Let each resident or the resident's legal representative access or purchase copies of all the resident's records.September 3, 2021 · F0573 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep residents' personal and medical records private and confidential.September 3, 2021 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.September 3, 2021 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.September 3, 2021 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.September 3, 2021 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.September 3, 2021 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.September 3, 2021 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.September 3, 2021 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.September 3, 2021 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.September 3, 2021 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.September 3, 2021 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 18 citations.
- Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.February 6, 2026 · F0627 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.February 6, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.February 6, 2026 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide medically-related social services to help each resident achieve the highest possible quality of life.February 6, 2026 · F0745 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.June 12, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.June 12, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.June 12, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident’s drug regimen must be free from unnecessary drugs.June 12, 2025 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.June 12, 2025 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.November 7, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.November 7, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 7, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.February 27, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.February 27, 2024 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.February 27, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.February 27, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.February 27, 2024 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.February 27, 2024 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $14,151February 6, 2026
- Fine of $12,106February 27, 2024
- Fine of $6,774January 22, 2024
- Fine of $3,252December 26, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.02 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.41 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 1.02 | 1.00 | 0.86 |
| Nurse aides | 1.59 | 2.07 | 2.32 |
| Total nursing staff turnover | 52.2% | 48.1% | 45.8% |
About this home
| Ownership | For profit - Partnership |
| Certified beds | 195 |
| Average residents per day | 181.6 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Vcu Health Children's Services at Brook Road Richmond · ★★★★★ 5 out of 5 stars
- Westminster-Canterbury of Richmond Richmond · ★★★★★ 5 out of 5 stars
- Sitter and Barfoot Veterans Care Center Richmond · ★★★★★ 5 out of 5 stars
- August Healthcare at Richmond Richmond · ★★★★★ 3 out of 5 stars
- Lakewood Manor Richmond · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Southampton Rehabilitation and Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.