Waterview Health & Rehab Center
414 Algonquin Rd, Hampton, VA 23661 · (757) 722-9881
For profit - Limited Liability company · 130 certified beds
Waterview Health & Rehab Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in August 2023, found 29 citations, 1 for actual harm or immediate jeopardy (the Virginia average is 14.3). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on August 25, 2023 found 29 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.August 25, 2023 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to organize and participate in resident/family groups in the facility.August 25, 2023 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure residents have reasonable access to and privacy in their use of communication methods.August 25, 2023 · F0576 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from the wrongful use of the resident's belongings or money.August 25, 2023 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.August 25, 2023 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide care and assistance to perform activities of daily living for any resident who is unable.August 25, 2023 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident’s drug regimen must be free from unnecessary drugs.August 25, 2023 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.August 25, 2023 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.August 25, 2023 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.August 25, 2023 · F0809 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Implement a program that monitors antibiotic use.August 25, 2023 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are fully informed and understand their health status, care and treatments.August 25, 2023 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.August 25, 2023 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.August 25, 2023 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.August 25, 2023 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.August 25, 2023 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.August 25, 2023 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- PASARR screening for Mental disorders or Intellectual DisabilitiesAugust 25, 2023 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.August 25, 2023 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.August 25, 2023 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.August 25, 2023 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Observe each nurse aide's job performance and give regular training.August 25, 2023 · F0730 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.August 25, 2023 · F0742 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.August 25, 2023 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.August 25, 2023 · F0807 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.August 25, 2023 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.August 25, 2023 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep all essential equipment working safely.August 25, 2023 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.August 25, 2023 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
No citations from complaint inspections in the last three years.
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.48 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.32 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 1.23 | 1.00 | 0.86 |
| Nurse aides | 1.93 | 2.07 | 2.32 |
| Total nursing staff turnover | 70.5% | 48.1% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 130 |
| Average residents per day | 116.6 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Langley Post Acute Hampton · ★★★★★ 3 out of 5 stars
- Hampton Health & Rehab Center, LLC Hampton · ★★★★★ 3 out of 5 stars
- Marcella Post Acute Hampton · ★★★★★ 2 out of 5 stars
Compare every nursing home in Hampton, VA · Nursing homes in Virginia
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Data from Medicare (CMS), updated October 2026, from Waterview Health & Rehab Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.