Shenandoah Valley Health and Rehab
3737 Catalpa Ave, Buena Vista, VA 24416 · (540) 261-7444
For profit - Corporation · 93 certified beds
Shenandoah Valley Health and Rehab has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2023, found 6 citations (the Virginia average is 14.3). It was fined 1 time in the last three years, $50,635 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on February 23, 2023 found 6 citations. What an inspection citation means
- Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.February 23, 2023 · F0847 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure services provided by the nursing facility meet professional standards of quality.February 23, 2023 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.February 23, 2023 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.February 23, 2023 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.February 23, 2023 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 23, 2023 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 12 citations.
- Ensure services provided by the nursing facility meet professional standards of quality.January 23, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.January 23, 2025 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.January 31, 2024 · F0626 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.January 31, 2024 · F0657 · Level of harm: Actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.January 31, 2024 · F0698 · Level of harm: Actual harm · Residents affected: Few
- Observe each nurse aide's job performance and give regular training.January 31, 2024 · F0730 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.January 31, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.January 31, 2024 · F0838 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.January 31, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.January 31, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Develop, implement, and/or maintain an effective training program for all new and existing staff members.January 31, 2024 · F0940 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.January 31, 2024 · F0944 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
Fines and payment denials
- Fine of $50,635January 31, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.16 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.58 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 0.63 | 1.00 | 0.86 |
| Nurse aides | 1.95 | 2.07 | 2.32 |
| Total nursing staff turnover | 60.4% | 48.1% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 93 |
| Average residents per day | 87.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- The Woodlands Health and Rehab Center Clifton Forge · ★★★★★ 5 out of 5 stars
- Alleghany Health and Rehab Clifton Forge · ★★★★★ 1 out of 5 stars
- The Springs Nursing & Rehab Center Hot Springs · ★★★★★ 5 out of 5 stars
- Heritage Hall Lexington Lexington · ★★★★★ 4 out of 5 stars
- Kendal at Lexington Lexington · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Shenandoah Valley Health and Rehab on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.