Westwood Center
20 Westwood Medical Park, Bluefield, VA 24605 · (276) 322-5439
For profit - Corporation · 60 certified beds
Westwood Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in August 2024, found 18 citations, 2 for actual harm or immediate jeopardy (the Virginia average is 14.3). It was fined 3 times in the last three years, $159,612 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on August 21, 2024 found 18 citations. What an inspection citation means
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.August 21, 2024 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.August 21, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Dispose of garbage and refuse properly.August 21, 2024 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.August 21, 2024 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.August 21, 2024 · F0625 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.August 21, 2024 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.August 21, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- PASARR screening for Mental disorders or Intellectual DisabilitiesAugust 21, 2024 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.August 21, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.August 21, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.August 21, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.August 21, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.August 21, 2024 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.August 21, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.August 21, 2024 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.August 21, 2024 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.August 21, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.August 21, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 27, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.August 21, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.August 21, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.October 17, 2023 · F0678 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Fines and payment denials
- Fine of $12,698February 27, 2025
- Fine of $133,517August 21, 2024
- Fine of $13,397October 17, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Virginia average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.80 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.51 | 0.69 | 0.69 |
| Licensed practical nurses (LPN) | 1.25 | 1.00 | 0.86 |
| Nurse aides | 2.03 | 2.07 | 2.32 |
| Total nursing staff turnover | 61.7% | 48.1% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 60 |
| Average residents per day | 52.3 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Clinch Valley Medical Center Richlands · ★★★★★ 5 out of 5 stars
- Heritage Hall Tazewell Tazewell · ★★★★★ 2 out of 5 stars
- Heritage Hall Grundy Grundy · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Westwood Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.