Monument Healthcare Millcreek
1201 East 4500 South, Salt Lake City, UT 84117 · (801) 261-3664
For profit - Limited Liability company · 120 certified beds
Monument Healthcare Millcreek has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in November 2025, found 8 citations (the Utah average is 8.8). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on November 20, 2025 found 8 citations. What an inspection citation means
- Ensure each resident’s drug regimen must be free from unnecessary drugs.November 20, 2025 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.November 20, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.November 20, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 20, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.November 20, 2025 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.November 20, 2025 · F0773 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep signed and dated reports of x-rays and other diagnostic services in the residents record.November 20, 2025 · F0779 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.November 20, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.January 21, 2026 · F0694 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.January 21, 2026 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.November 20, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 20, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.November 20, 2025 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.November 20, 2025 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.November 20, 2025 · F0773 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep signed and dated reports of x-rays and other diagnostic services in the residents record.November 20, 2025 · F0779 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.November 20, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.November 20, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Utah average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.74 | 4.09 | 3.86 |
| Registered nurses (RN) | 1.05 | 1.25 | 0.69 |
| Licensed practical nurses (LPN) | 0.71 | 0.48 | 0.86 |
| Nurse aides | 1.98 | 2.36 | 2.32 |
| Total nursing staff turnover | 46.9% | 50.7% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 120 |
| Average residents per day | 84.1 |
| Inside a hospital | Yes |
| Continuing care retirement community | No |
Nursing homes nearby
- Aspen Ridge Transitional Rehab Salt Lake City · ★★★★★ 5 out of 5 stars
- Little Cottonwood Rehabilitation and Nursing Salt Lake City · ★★★★★ 5 out of 5 stars
- Aspen Ridge West Transitional Rehab Salt Lake City · ★★★★★ 5 out of 5 stars
- Highland Care Center Salt Lake City · ★★★★★ 5 out of 5 stars
- William E Christofferson Salt Lake Veterans Home Salt Lake City · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Monument Healthcare Millcreek on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.