Rocky Mountain Care - Maple Dell
55 South Professional Way, Payson, UT 84651 · (801) 465-9211
For profit - Corporation · 76 certified beds
Rocky Mountain Care - Maple Dell has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in August 2024, found 12 citations (the Utah average is 8.8). It was fined 1 time in the last three years, $12,735 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on August 28, 2024 found 12 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.August 28, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Respond appropriately to all alleged violations.August 28, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.August 28, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.August 28, 2024 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.August 28, 2024 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.August 28, 2024 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.August 28, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.August 28, 2024 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.August 28, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.August 28, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.August 28, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.August 28, 2024 · F0801 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Ensure that residents are free from significant medication errors.May 5, 2026 · F0760 · Level of harm: Actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.August 28, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.August 28, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.August 28, 2024 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $12,735May 5, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Utah average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.64 | 4.09 | 3.86 |
| Registered nurses (RN) | 1.44 | 1.25 | 0.69 |
| Licensed practical nurses (LPN) | 0.12 | 0.48 | 0.86 |
| Nurse aides | 2.09 | 2.36 | 2.32 |
| Total nursing staff turnover | 43.4% | 50.7% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 76 |
| Average residents per day | 52.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Mervyn Sharp Bennion Central Utah Veterans Home Payson · ★★★★★ 5 out of 5 stars
- Stonehenge of American Fork American Fork · ★★★★★ 4 out of 5 stars
- Monument Healthcare American Fork American Fork · ★★★★★ 3 out of 5 stars
- Pointe Meadows Health and Rehabilitation Lehi · ★★★★★ 5 out of 5 stars
- Aspen Ridge of Utah Valley Orem · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Rocky Mountain Care - Maple Dell on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.