Windsor Nursing and Rehabilitation Center of Mcall
900 S 12th St, McAllen, TX 78501 · (956) 682-4171
Non profit - Corporation · 110 certified beds
Windsor Nursing and Rehabilitation Center of Mcall has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 2 citations (the Texas average is 9.4). It was fined 1 time in the last three years, $24,083 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 3, 2025 found 2 citations. What an inspection citation means
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.December 3, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.December 3, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 11 citations.
- Respond appropriately to all alleged violations.November 21, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 21, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 9, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.July 9, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.September 12, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.August 9, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.August 9, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.August 9, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.March 1, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.March 1, 2024 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 1, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $24,083November 21, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.04 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.24 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.95 | 0.95 | 0.86 |
| Nurse aides | 1.85 | 2.01 | 2.32 |
| Total nursing staff turnover | 50% | 55.3% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 110 |
| Average residents per day | 77.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Grand Terrace Rehabilitation and Healthcare McAllen · ★★★★★ 5 out of 5 stars
- Windsor Las Palmas Nursing and Rehabilitation Cent McAllen · ★★★★★ 5 out of 5 stars
- McAllen Transitional Care Center McAllen · ★★★★★ 4 out of 5 stars
- McAllen Nursing Center McAllen · ★★★★★ 3 out of 5 stars
- Village Healthcare and Rehabilitation McAllen · ★★★★★ 3 out of 5 stars
Compare every nursing home in McAllen, TX · Nursing homes in Texas · Home health agencies in McAllen, TX
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Data from Medicare (CMS), updated October 2026, from Windsor Nursing and Rehabilitation Center of Mcall on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.