Whispering Pines Lodge
2131 Alpine Road, Longview, TX 75601 · (903) 757-8786
For profit - Corporation · 116 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Special Focus Facility candidate Medicare's data lists this home as a candidate for its Special Focus Facility program, which is for homes with a persistent record of serious problems.
Whispering Pines Lodge has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 9 citations (the Texas average is 9.4). It was fined 7 times in the last three years, $494,425 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 7, 2026 found 9 citations. What an inspection citation means
- Reasonably accommodate the needs and preferences of each resident.January 7, 2026 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure the activities program is directed by a qualified professional.January 7, 2026 · F0680 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Employ staff that are licensed, certified, or registered in accordance with state laws.January 7, 2026 · F0839 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.January 7, 2026 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.January 7, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide activities to meet all resident's needs.January 7, 2026 · F0679 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 7, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.January 7, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.January 7, 2026 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 24 citations.
- Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.February 20, 2026 · F0678 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.February 2, 2026 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor each resident's preferences, choices, values and beliefs.February 2, 2026 · F0675 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.February 2, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 2, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.February 2, 2026 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.September 13, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.September 13, 2025 · F0580 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 13, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Protect each resident from the wrongful use of the resident's belongings or money.September 13, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.September 13, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 13, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.September 13, 2025 · F0693 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.September 13, 2025 · F0697 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.September 13, 2025 · F0725 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Provide and implement an infection prevention and control program.September 13, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 16, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.April 16, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 16, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.April 16, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 29, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.March 10, 2025 · F0604 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 27, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.September 4, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $79,863February 20, 2026
- Fine of $171,130September 13, 2025
- Fine of $16,432July 16, 2025
- Fine of $17,641March 10, 2025
- Fine of $17,641March 10, 2025
- Fine of $9,479February 27, 2025
- Fine of $182,239October 3, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.42 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.43 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.67 | 0.95 | 0.86 |
| Nurse aides | 2.32 | 2.01 | 2.32 |
| Total nursing staff turnover | 97.3% | 55.3% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 116 |
| Average residents per day | 66.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Buckner Westminster Place Longview · ★★★★★ 4 out of 5 stars
- The Oaks at Longview Longview · ★★★★★ 3 out of 5 stars
- Highland Pines Nursing Home Longview · ★★★★★ 2 out of 5 stars
- Heritage at Longview Healthcare Center Longview · ★★★★★ 1 out of 5 stars
- Avir at Longview Longview · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Whispering Pines Lodge on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.