West Houston Rehabilitation and Healthcare Center
13428 Bissonnet, Houston, TX 77083 · (713) 351-4300
For profit - Corporation · 124 certified beds
West Houston Rehabilitation and Healthcare Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2026, found 5 citations (the Texas average is 9.4). It was fined 2 times in the last three years, $205,193 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 8, 2026 found 5 citations. What an inspection citation means
- Ensure each resident receives an accurate assessment.April 8, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 8, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide routine and 24-hour emergency dental care for each resident.April 8, 2026 · F0790 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.April 8, 2026 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.April 8, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 18 citations.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 20, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe and appropriate respiratory care for a resident when needed.April 8, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.January 30, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 31, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.December 31, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 31, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.November 21, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.October 25, 2024 · F0580 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 25, 2024 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.October 25, 2024 · F0607 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 25, 2024 · F0609 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Respond appropriately to all alleged violations.October 25, 2024 · F0610 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 25, 2024 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.October 25, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.October 25, 2024 · F0835 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.March 11, 2024 · F0678 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 7, 2023 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.December 7, 2023 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $182,988October 25, 2024
- Fine of $22,205March 11, 2024
- Medicare payment denial for 9 daysStarting December 4, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.26 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.24 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 1.22 | 0.95 | 0.86 |
| Nurse aides | 1.79 | 2.01 | 2.32 |
| Total nursing staff turnover | 43.1% | 55.3% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 124 |
| Average residents per day | 97.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Bayou Manor Houston · ★★★★★ 5 out of 5 stars
- Clarewood House Extended Care Center Houston · ★★★★★ 5 out of 5 stars
- East View Healthcare Houston · ★★★★★ 5 out of 5 stars
- Park Manor of Cyfair Houston · ★★★★★ 5 out of 5 stars
- The Hallmark Houston · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from West Houston Rehabilitation and Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.