The Heights of North Houston
303 Hollow Tree Lane, Houston, TX 77090 · (832) 705-8700
For profit - Corporation · 131 certified beds
The Heights of North Houston has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 4 citations (the Texas average is 9.4). It was fined 2 times in the last three years, $31,541 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 8, 2025 found 4 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 8, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.May 8, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.May 8, 2025 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 8, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Keep residents' personal and medical records private and confidential.June 18, 2026 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.May 19, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.March 31, 2026 · F0697 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 31, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.March 31, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 27, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 8, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.March 1, 2024 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 1, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 1, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $23,520March 31, 2026
- Fine of $8,021March 1, 2024
- Medicare payment denial for 18 daysStarting May 2, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.31 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.37 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.84 | 0.95 | 0.86 |
| Nurse aides | 2.10 | 2.01 | 2.32 |
| Total nursing staff turnover | 48.2% | 55.3% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 131 |
| Average residents per day | 94.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Bayou Manor Houston · ★★★★★ 5 out of 5 stars
- Clarewood House Extended Care Center Houston · ★★★★★ 5 out of 5 stars
- East View Healthcare Houston · ★★★★★ 5 out of 5 stars
- Park Manor of Cyfair Houston · ★★★★★ 5 out of 5 stars
- The Hallmark Houston · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from The Heights of North Houston on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.