Victoria Gardens of Frisco
10700 Rolater Dr., Frisco, TX 75035 · (972) 712-8652
Government - Hospital district · 118 certified beds
Victoria Gardens of Frisco has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in July 2026, found 3 citations (the Texas average is 9.4). It was fined 2 times in the last three years, $23,546 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on July 9, 2026 found 3 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.July 9, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to organize and participate in resident/family groups in the facility.July 9, 2026 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.July 9, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Reasonably accommodate the needs and preferences of each resident.January 14, 2026 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 8, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.May 29, 2025 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 25, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.October 23, 2024 · F0604 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.June 13, 2024 · F0805 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 18, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Reasonably accommodate the needs and preferences of each resident.March 22, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate foot care.December 16, 2023 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide special eating equipment and utensils for residents who need them and appropriate assistance.December 16, 2023 · F0810 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $9,113February 25, 2025
- Fine of $14,433October 23, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.32 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.41 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.87 | 0.95 | 0.86 |
| Nurse aides | 2.04 | 2.01 | 2.32 |
| Total nursing staff turnover | 46.3% | 55.3% | 45.8% |
About this home
| Ownership | Government - Hospital district |
| Certified beds | 118 |
| Average residents per day | 83.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Stonemere Rehabilitation Center Frisco · ★★★★★ 4 out of 5 stars
- Prairie Estates Frisco · ★★★★★ 3 out of 5 stars
- Victoria Gardens of Allen Allen · ★★★★★ 4 out of 5 stars
- The Belmont at Twin Creeks Allen · ★★★★★ 4 out of 5 stars
- Settlers Ridge Care Center Celina · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Victoria Gardens of Frisco on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.