Heritage Park Rehabilitation and Skilled Nursing C
2806 Real St, Austin, TX 78722 · (512) 474-1411
Government - Hospital district · 197 certified beds
Heritage Park Rehabilitation and Skilled Nursing C has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2026, found 6 citations (the Texas average is 9.4). It was fined 5 times in the last three years, $56,007 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on February 20, 2026 found 6 citations. What an inspection citation means
- Provide care and assistance to perform activities of daily living for any resident who is unable.February 20, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.February 20, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.February 20, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.February 20, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.February 20, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 20, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 14 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 14, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.August 7, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.August 7, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.August 7, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.July 15, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.February 2, 2025 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.November 8, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 8, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.August 6, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.August 6, 2024 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.July 17, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.July 17, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 27, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 31, 2023 · F0689 · Level of harm: Actual harm · Residents affected: Few
Fines and payment denials
- Fine of $14,725October 14, 2025
- Fine of $9,246July 15, 2025
- Fine of $11,749November 8, 2024
- Fine of $12,844March 27, 2024
- Fine of $7,443October 31, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Texas average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.34 | 3.39 | 3.86 |
| Registered nurses (RN) | 0.45 | 0.43 | 0.69 |
| Licensed practical nurses (LPN) | 0.69 | 0.95 | 0.86 |
| Nurse aides | 2.21 | 2.01 | 2.32 |
| Total nursing staff turnover | 33.6% | 55.3% | 45.8% |
About this home
| Ownership | Government - Hospital district |
| Certified beds | 197 |
| Average residents per day | 178.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Gracy Woods II Living Center Austin · ★★★★★ 5 out of 5 stars
- The Arbour at Westminster Manor Austin · ★★★★★ 5 out of 5 stars
- Longhorn Village Austin · ★★★★★ 5 out of 5 stars
- Querencia at Barton Creek Austin · ★★★★★ 5 out of 5 stars
- The Center at Parmer Austin · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Heritage Park Rehabilitation and Skilled Nursing C on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.