NHC Healthcare, Ft Sanders
2120 Highland Ave, Knoxville, TN 37916 · (865) 525-4131
For profit - Corporation · 160 certified beds
NHC Healthcare, Ft Sanders has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 6 citations (the Tennessee average is 4.4). It was fined 1 time in the last three years, $9,770 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 22, 2026 found 6 citations. What an inspection citation means
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.January 22, 2026 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 22, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.January 22, 2026 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.January 22, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.January 22, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 22, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 11 citations.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.November 8, 2023 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.November 8, 2023 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.November 8, 2023 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.November 8, 2023 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 8, 2023 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 8, 2023 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.November 8, 2023 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.November 8, 2023 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.November 8, 2023 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.November 8, 2023 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.November 8, 2023 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $9,770November 8, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Tennessee average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.98 | 3.80 | 3.86 |
| Registered nurses (RN) | 0.53 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 1.18 | 1.09 | 0.86 |
| Nurse aides | 2.28 | 2.12 | 2.32 |
| Total nursing staff turnover | 50.4% | 48.9% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 160 |
| Average residents per day | 133.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Senator Ben Atchley State Veterans' Home Knoxville · ★★★★★ 5 out of 5 stars
- Holston Health & Rehabilitation Center Knoxville · ★★★★★ 5 out of 5 stars
- NHC Healthcare, Farragut Knoxville · ★★★★★ 5 out of 5 stars
- Fort Sanders Tcu Knoxville · ★★★★★ 4 out of 5 stars
- Island Home Park Health and Rehab Knoxville · ★★★★★ 4 out of 5 stars
Compare every nursing home in Knoxville, TN · Nursing homes in Tennessee · Home health agencies in Knoxville, TN
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Data from Medicare (CMS), updated October 2026, from NHC Healthcare, Ft Sanders on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.