Holston Rehabilitation and Care Center
3641 Memorial Blvd, Kingsport, TN 37664 · (423) 246-2411
For profit - Corporation · 204 certified beds
Holston Rehabilitation and Care Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in November 2025, found 9 citations, 1 for actual harm or immediate jeopardy (the Tennessee average is 4.4). It was fined 1 time in the last three years, $10,868 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on November 17, 2025 found 9 citations. What an inspection citation means
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 17, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Dispose of garbage and refuse properly.November 17, 2025 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.November 17, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from the wrongful use of the resident's belongings or money.November 17, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.November 17, 2025 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.November 17, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.November 17, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 17, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.November 17, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 5 citations.
- Protect each resident from the wrongful use of the resident's belongings or money.November 17, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.March 5, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 5, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 5, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.November 9, 2023 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $10,868November 17, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Tennessee average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.63 | 3.80 | 3.86 |
| Registered nurses (RN) | 0.44 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 1.01 | 1.09 | 0.86 |
| Nurse aides | 2.18 | 2.12 | 2.32 |
| Total nursing staff turnover | 68.1% | 48.9% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 204 |
| Average residents per day | 149.3 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Asbury Place Kingsport Kingsport · ★★★★★ 5 out of 5 stars
- NHC Healthcare, Kingsport Kingsport · ★★★★★ 5 out of 5 stars
- Orchardview Post-Acute and Rehabilitation Center Kingsport · ★★★★★ 2 out of 5 stars
- Wexford House Kingsport · ★★★★★ 1 out of 5 stars
- Waters of Bristol a Rehabilitation and Nursing Blountville · ★★★★★ 4 out of 5 stars
Compare every nursing home in Kingsport, TN · Nursing homes in Tennessee · Home health agencies in Kingsport, TN
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Data from Medicare (CMS), updated October 2026, from Holston Rehabilitation and Care Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.