Northbrooke Post Acute
121 Physicians Dr, Jackson, TN 38305 · (731) 664-5050
For profit - Corporation · 120 certified beds
Northbrooke Post Acute has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2025, found 15 citations (the Tennessee average is 4.4). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 16, 2025 found 15 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.April 16, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.April 16, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 16, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow resident to participate in the development and implementation of his or her person-centered plan of care.April 16, 2025 · F0553 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to manage his or her financial affairs.April 16, 2025 · F0567 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.April 16, 2025 · F0569 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.April 16, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.April 16, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 16, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.April 16, 2025 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.April 16, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.April 16, 2025 · F0727 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Post nurse staffing information every day.April 16, 2025 · F0732 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.April 16, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 16, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.April 16, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.April 16, 2025 · F0727 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.May 29, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Tennessee average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.54 | 3.80 | 3.86 |
| Registered nurses (RN) | 0.32 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 1.20 | 1.09 | 0.86 |
| Nurse aides | 2.02 | 2.12 | 2.32 |
| Total nursing staff turnover | 73.9% | 48.9% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 120 |
| Average residents per day | 102.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Cypress Grove Post Acute Jackson · ★★★★★ 4 out of 5 stars
- West Tennessee Post Acute Jackson · ★★★★★ 4 out of 5 stars
- Mission Convalescent Home Jackson · ★★★★★ 3 out of 5 stars
- Maplewood Health Care Center Jackson · ★★★★★ 1 out of 5 stars
- Laurelwood Health Care Center Jackson · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Northbrooke Post Acute on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.