Hamilton Arms Center
336 South West End Avenue, Lancaster, PA 17603 · (717) 393-0419
For profit - Limited Liability company · 94 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Hamilton Arms Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in September 2025, found 5 citations, 1 for actual harm or immediate jeopardy (the Pennsylvania average is 10). It was fined 5 times in the last three years, $36,454 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on September 26, 2025 found 5 citations. What an inspection citation means
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 26, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.September 26, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.September 26, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.September 26, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.September 26, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 5 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 20, 2026 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.February 25, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 25, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 5, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Prepare residents for a safe transfer or discharge from the nursing home.July 15, 2024 · F0624 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $14,380July 20, 2026
- Fine of $13,065September 26, 2025
- Fine of $2,659January 8, 2024
- Fine of $2,117January 2, 2024
- Fine of $4,233December 11, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Pennsylvania average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.33 | 3.89 | 3.86 |
| Registered nurses (RN) | 0.49 | 0.79 | 0.69 |
| Licensed practical nurses (LPN) | 1.00 | 0.91 | 0.86 |
| Nurse aides | 1.84 | 2.19 | 2.32 |
| Total nursing staff turnover | 33.7% | 44.5% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 94 |
| Average residents per day | 90.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Glen at Willow Valley Lancaster · ★★★★★ 5 out of 5 stars
- Rehabilitation Center at Brethren Village LLC Lancaster · ★★★★★ 5 out of 5 stars
- Trillium Place Lancaster · ★★★★★ 5 out of 5 stars
- Brethren Village Lancaster · ★★★★★ 5 out of 5 stars
- Homestead Village, Inc Lancaster · ★★★★★ 5 out of 5 stars
Compare every nursing home in Lancaster, PA · Nursing homes in Pennsylvania · Home health agencies in Lancaster, PA
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Data from Medicare (CMS), updated October 2026, from Hamilton Arms Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.