Heritagespring Healthcare Center of West Chester
7235 Heritagespring Drive, West Chester, OH 45069 · (513) 759-5777
For profit - Corporation · 144 certified beds
Heritagespring Healthcare Center of West Chester has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in November 2025, found 2 citations, 1 for actual harm or immediate jeopardy (the Ohio average is 10.5). It was fined 3 times in the last three years, $53,646 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on November 19, 2025 found 2 citations. What an inspection citation means
- Ensure that residents are free from significant medication errors.November 19, 2025 · F0760 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.November 19, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.November 19, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.November 19, 2025 · F0760 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 25, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.November 25, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 25, 2024 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.November 25, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.November 25, 2024 · F0711 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that the resident and his/her doctor meet face-to-face at all required visits.November 25, 2024 · F0712 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.November 25, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.November 25, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $20,925August 12, 2026
- Fine of $14,901November 19, 2025
- Fine of $17,820November 25, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Ohio average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.05 | 3.69 | 3.86 |
| Registered nurses (RN) | 0.79 | 0.64 | 0.69 |
| Licensed practical nurses (LPN) | 0.99 | 0.95 | 0.86 |
| Nurse aides | 2.28 | 2.09 | 2.32 |
| Total nursing staff turnover | 63.5% | 48.7% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 144 |
| Average residents per day | 125.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Chesterwood Atc West Chester · ★★★★★ 5 out of 5 stars
- Parkside Nursing and Rehabilitation Center Fairfield · ★★★★★ 3 out of 5 stars
- Majestic Care of Fairfield LLC Fairfield · ★★★★★ 2 out of 5 stars
- Birchwood Care Center Hamilton · ★★★★★ 5 out of 5 stars
- Glen Meadows Hamilton · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Heritagespring Healthcare Center of West Chester on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.